FAQ

There are currently two different kinds of GoodHangups, though they share the same function and concept. Our regular GoodHangups are designed to hang things like posters, prints, photos, cards, and much more. They turn almost any surface into a magnet board! You can buy these in packs of 8, 16, 40, and 100.

GoodHangups for Kids Art are specially designed to be kid friendly, for the young artists out there who create tons of art and need to change out their masterpieces all the time!

Additionally, We also sell Replacement Magnastickers, as we know that they are reusable but only for so many uses.

GoodHangups comes with wall stickers & small rare earth magnets and are intended for use with posters, prints, photos, cards and more up to 24” x 36”

GoodHangups for Kids Art comes with wall stickers & larger strong button magnets and are perfect for hanging kids art, photos, and more up to 9” x 12”

The main difference is in the magnets. Knowing that so many of our customers wanted to be able to share GoodHangups with their families inspired us to create GoodHangups for Kids Art, which have larger more kid friendly magnets. Because they are slightly less strong than our regular GoodHangups magnets, GoodHangups for Kids Art works best hanging art up to 9” x 12”.

Both products are removable & reusable and work on brick, concrete, wood, textured walls an more surfaces.  They are awesome!  

GoodHangups are designed to hang posters, prints, photos, and most flat paper art up to 36” x 24”. GoodHangups for Kids Art is designed for kids art up to 9” x 12” and comes with larger button magnets.

Note if you are trying to hang something larger, you might want to try using more stickers, and magnets at the top and bottom of the item but we can't guarantee it will work.

Great question.  We always say start with a clean wall and clean hands and you can resuse the stickers many times.  We have some we’ve stuck over 50 times.  

Note that over time because of the dust and residue that gets on the stickers from the wall and your hands, they may not hold as large of an item (such as a poster) the more times you use them.   We also sell Replacement Magnastickers if you have any challenges.

Our MagnaStickers are totally reusable! As long as the adhesive area of the sticker remains free of dust and skin oils, you should be able to use them again and again. To increase their longevity we recommend handling them as little as possible.  

Note: We do sell Replacement Mangastickers separately

GoodHangups work best with Rare Earth Magnets, these are very VERY strong, and are not typically found in your basic refrigerator magnet but they will work with other Rare Earth Magnets.  Because we can't come to your house (that would be awkward) and check out your magnets, we can't guarantee that they will work but we have a very liberal return policy if you'd like to give them a go!

You should always start with flat artwork and we have a handy dandy trick to make that work.  Simply, take the poster and roll it up the opposite way and let it set for a little while (sometime just a minute will do) and once you unroll it, it should lay flat.  If it doesn't work, repeat this until you have a flat piece of art.  We also have a handy graphic below to show you how to do this!

Our MagnaStickers are meant to work on most wall types although some walls such as super textured walls may not hold the maximum size of art because the surface area the stickers adhere to isn't as much.  If you are having trouble we suggest you try the following steps

• Check the surface for any excess dust and clean the area with a damp washcloth and allow it to dry.
  
• Make sure you RUB THE WHITE AREA of the MagnaSticker very well, remember the metal disc inside does NOT have adhesive on it.
  
• Check that your artwork is not curling up, this can pull the stickers off the wall.  See our other FAQ for flatting a poster or artwork.
  
• Check that your artwork is not too large or too thick of material. GoodHangups are designed to hang artwork up to 24”x36” but the maximum size varies depending on how thick the paper is. You can test whether they work by trying to hang up a single piece of printer paper.  

Note if you have a texture or unusual surface, the maximum size of artwork may vary.

If you try all these solutions, please contact us and we will make sure we solve any problem you are having.

Because GoodHangups are meant for flat PAPER art we don’t specify the weight but focus on the maximum size of flat paper art you can hang.   

• For GoodHangups, the maximum size of flat paper art you can hang is 24” x 36”
  
• For GoodHangups for Kids Art,  the maximum size of flat paper art is 9” x 12” but can often be larger.   Note: We set the max size small as sometime kids art has things glued to it and we want to take that into consideration.
  

The main reason we don’t set a maximum weight is that, for example, if you had a thick piece of foam that didn’t weight much, it wouldn’t work even if it was under our maximum weight as the distance between the MagnaStickers (wall stickers) and the Magnets would be too large.  

We would be over the moon to love to see your pics!!  They really make our day! Send them our way by either tagging us on social media, or you can email them to us directly at hello@goodhangups.com.  

Yes, Yes, Yes.  GoodHangups are designed to work on almost all wall surfaces.  The only surface we don't recommend it for is Wallpaper as we can't test all wallpapers and we worry that it it had a texture some adhesive might get on it.  That said we have a ton of customers who have successfully hung GoodHangups on wallpaper but because we can't guarantee it we don't recommend it.  

If you have a question about another surface not mentioned here, please contact us and we can answer your questions. 

Yes. It was very important to our founder to ensure we were operating within the Consumer Product Safety Councel's guidelines and thus we reach out in the early stages of the product development

All GoodHangups meet CPSC Safety Requirements.

That said we highly recommend you carefully read and adhere to our safety warning to ensure the safety of you and people around you.  Here are the warnings listed.

For GoodHangups our warning reads.

WARNING: MAGNETS ARE NOT TOYS. CHILDREN SHOULD NOT BE ALLOW TO HANDLE MAGNETS.  Keep away from all Children.   If swallowed, magnets can stick to intestines causing serious injury.  Seek immediate medical attention if magnets are swallowed or inhaled.

For GoodHangups for Kids Art warning reads.

WARNING: CHOKING HAZARD -  Small parts. Not for children under 3 years or any individuals who have a tendency to place inedible objects in their mouths. 

We are committed to keeping kids safe and that is why we offered GoodHangups and GoodHangups for Kids Art.  If you have small children who are likely to put things in their mouth, please do not purchase GoodHangups.  We have very clear warnings on all our product to keep kids safe.  As with all products, we highly recommend paying attention to the warnings listed.

For GoodHangups our warning reads.

WARNING: MAGNETS ARE NOT TOYS. CHILDREN SHOULD NOT BE ALLOW TO HANDLE MAGNETS.  Keep away from all Children.   If swallowed, magnets can stick to intestines causing serious injury.  Seek immediate medical attention if magnets are swallowed or inhaled.

For GoodHangups for Kids Art warning reads.

WARNING: CHOKING HAZARD -  Small parts. Not for children under 3 years or any individuals who have a tendency to place inedible objects in their mouths. 

GoodHangups are Made in the USA of US and Imported Parts.  We have partnered up with a great assembly company that employs people of all abilities and funnels their profits back into programs in our community for families with kids with disabilities. Here is a little more about them!

 

Northwest Center – The Heroes of GoodHangups!

Every purchase of GoodHangups helps Northwest Center create inclusive workplaces and contributes to their services for children and adults with disabilities. The Northwest Center team includes people with and without disabilities working side-by-side to offer world-class quality service to our customers. And GoodHangups is behind them all the way. To learn more about our heroes, visit www.nwcenter.org

 

Sincerely,

Leslie Pierson

Founder, GoodHangups

 

Great question! Please fill out our reseller application for info on wholesale accounts.http://www.goodhangups.com/pages/resellerapplication

Most orders are shipped within 2 Business Days. Sometimes we may ship orders out separately as they are available so that you receive all your items as fast as possible.

NOTE: Due to the amazing response from our Shark Tank Airing, there may be some delays in Shipping but we will make sure to let you know if there are any such delays.  Thanks for your patience!

All orders shipped to the Continental U.S, Hawaii and Alaska are usually delivered within 5 to 7 Business Days.

All orders shipped to Europe and Australia are usually delivered within 7 to 15 Business Days.

All orders shipped to South America, Middle East and Africa, are usually delivered within 10 - 20 Business Days.

Yes, we provide shipping tracking numbers for all orders. Once your order is shipped, we will send you an email notification with your shipping tracking number. With one click you can see every update and status of your items till they get delivered to you.

We want everyone to be 100% thrilled with their purchase.  If you are not 100% thrilled, we are happy to accept returns for any reason.  Simply contact support or email returns@goodhangups.com

You have up to 30 days to return items for any reason!  Simply contact support or email returns@goodhangups.com.  Note if you have pass the 30 days, please contact us and we will see what we can do!

At this time, we accept the following forms of payment:

• Visa
• MasterCard
• American Express
• Discover Card
• Paypal

We do not store our save any of your credit card information on our site. All credit cards payments on our website are processed by Stripe and Paypal. They are among the worlds most reputable and trusted payment processing companies.We do not collect, receive or have access to any of your credit card information with these companies.